Challenge
Alpha Lion had previously recovered $7,420.96 in revenue over the previous four months with another service provider. However, significant amounts of potential revenue were still left unclaimed due to unresolved discrepancies and lost claims on Amazon.
Solution
Refund Hawk stepped in to provide a comprehensive audit and recovery service. We identified missed opportunities, won previously lost claims, and followed up on unresolved claims. By working closely with Alpha Lion’s team, we gathered the necessary documentation and evidence to maximize recovery efforts.
Implementation
Audit and Analysis: Conducted a detailed audit of Alpha Lion’s Amazon account to identify missed reimbursements and discrepancies.
Claims Filing: Filed over 1021 claims with Amazon, ensuring every potential reimbursement was pursued.
Reclaiming Lost Claims: Successfully recovered claims that had previously been lost and followed up on unresolved claims.
Collaboration and Documentation: Worked closely with the Alpha Lion team to gather all necessary documentation and evidence required for filing the claims.
Persistent Follow-Up: Consistently followed up with Amazon to ensure claims were processed and resolved promptly.
Results
In the first four months of our partnership, Alpha Lion recovered an impressive $123,785.43 in revenue, marking a 1533% increase compared to the $7,420.96 recovered over the previous four months with another service provider. This significant recovery highlighted the thoroughness and effectiveness of Refund Hawk’s services.
Testimonial
“Refund Hawk has been instrumental in cleaning up our claims and finding money that was being left on the table. Their consultative approach and transparency during the initial audit were impressive. Working with Ben and the team was seamless; they handled everything in the background, allowing us to focus on our business. I highly recommend their services to any brand looking to optimize their Amazon revenue.”
Jordan Fares, Co-Founder, Alpha Lion
